Client:
A mid-level manager in a manufacturing company.
Challenge:
The manager’s supervisor observed areas for improvement in leadership skills but wanted a comprehensive view of their strengths and development opportunities from multiple perspectives.
Solution:
- Designed and administered a qualitative (interview-based) 360-degree feedback process, collecting input from the manager’s peers, direct reports, and supervisor.
- Analyzed the feedback to identify key themes, highlighting strengths and areas for growth.
- Conducted a debrief session with the manager to review the feedback, reflect on insights, and set development goals.
Outcome:
The manager gained clarity on their leadership style and areas requiring attention, such as delegation and decision-making transparency. They developed a personalized action plan, supported by ongoing coaching sessions, which led to positive feedback from their team during follow-ups.
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